Support
Email support@rideaustudio.ca. Include your device model and what happened. We reply within two business days.
Common questions
Open Settings on your iPhone, tap your name, then Subscriptions, choose Cooking Scientist and tap Cancel.
In the app, tap the gear at the top of the Cook tab to open Profile, then tap Restore purchases under Settings. It restores All Lessons and Plus. Use the same Apple ID.
Every lesson after Unit 1, for a one-time payment. It is not a subscription and never renews. Plus is the subscription: it includes every lesson, Cook with Chef Fizz, more recipe imports and more coach messages. The Pantry and smart bundles are free for everyone.
On the import review screen tap This import is wrong to send it to us, or edit the recipe yourself. Imports read only the single link or screenshots you give the app. If a site blocks us, try a screenshot instead.
On your phone only. Deleting the app or your account removes them, so they are not backed up by us.
Tap the gear at the top of the Cook tab, then Settings, Delete account. See the deletion page.
Tap Report under the reply and choose a reason.